Clinical Lab Quality Management and Quality Indicators

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Abstract

Laboratory Quality Management System frequently referred as QMS includes all coordinated activities to direct and control an organization with regard to quality. A Quality Management System, plans, controls and improves the factors having impact on the achievement of quality results. Some labs choose to implement an internal QMS that is driven by the local needs and maintained to the local quality standards. Reference labs opt to build a QMS that is aligned with international standards and can be accredited by qualified external organizations like ISO and CLSI. QMS systems. QMS covers the three distinct phases of sample testing which are Pre-analytical, Analytical and Postanalytical phases. Based on these phases the Lab errors are also classified in similar three types i.e. Pre-analytical. Analytical and Post Analytical Lab errors. QMS applies to overall lab and patient relevant activities including analyticaland Non analytical aera.

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