Benefits realization in digital technologies

Technology Enabled Care @ Home (TEC@H) projects tend to suffer from a failure to monitor and thus fully realize the benefits gained because of the project itself. Often, benefits realization is considered a facet of the project process rather than a continual post-project process that is key to garnering true quantifiable success from implemented changes. In a combined effort involving the Innovation Agency, Applied Research Collaborative Northwest Coast, Mersey Care, NHSE Northwest, Cheshire and Mersey ICS and Healthier Lancashire ICS, a systematic review was completed to understand the extent to which benefits realization can be measured within the constraints of standard metrics for projects entailing technology enabled care.

Author(s): Jenni West

Abstract | Full-Text | PDF

Share This Article