

Notes:
Page 34
Volume 5
Journal of Pediatric Care
ISSN: 2471-805X
JOINT EVENT
Neonatology 2019
Pediatrics Surgery 2019
April 23-24, 2019
April 23-24, 2019 London, UK
&
23
rd
Edition of International Conference on
Neonatology and Perinatology
4
th
International Conference on
Pediatrics and Pediatric Surgery
Improving the qualification of a little patient and his parents before and after surgery
Inna Yoffe Vaisman
1
The Edmond and Lily Safra, Children’s Hospital, Israel
2
The Chaim Sheba Medical Center at Tel Hashomer, Israel
P
atient-centered care (PCC) is one of the main components of the IOM (2001) Quality Therapy, which addresses
quality treatment according to the IOM Report (2001). Quality treatment respects the patient and addresses
the patient's preferences, needs and values, ensuring that patient values guide clinical decision-making. Preparing
children for surgery reduces their anxiety level before and after surgery compared with unprepared children (Li
& Lopez, 2008). The positive experience of the patient from the procedure is critical and influences the child's
continued perception of his or her stay in the hospital. Therefore, it was decided to improve the pre-surgery procedure
performed towards children's surgery in order to reduce the level of anxiety among children and their parents, to
increase their sense of control and thereby to achieve cooperation between the child and his
family.Anintervention
program was introduced that included age-appropriate structured instruction and a developmental stage of the
"young patient".Raising awareness of the existing staff and preparing a training program for new nursing staff.
Assessment of patient and family satisfaction before and after the intervention program.The intervention program
contributed in a variety of ways to the general feeling of satisfaction with the preoperative process and specifically to
understanding the way in which the procedure was conducted and how the information about the planned operation
was offered. The implications of the intervention program are very significant, as comprehensive adjusted training,
patient empowerment and empathic intervention have been shown to contribute to the sense of satisfaction and to
generally improve the experience of hospitalization.
Biography
Inna Yoffe Vaisman has completed her MHA at the age of 26 years from Tel Aviv University. She is the Clinical Nurse Manager at Pediatric surgery department
in Sheba Medical Center at Tel Hashomer, Israel.
Inna.Vaisman@sheba.health.gov.ilInna Yoffe Vaisman, J Pediatr Care 2019, Volume 5
DOI: 10.21767/2471-805X-C1-021